Billing
- Does the Capital Region Water have a drop box location?
- Who do I contact if I receive a shut off notice?
- What type of payments does Capital Region Water accept?
- Who can be contacted about questions concerning the direct payment of a water bill?
- How do I report a change of address for my water service?
General Questions
- Who do I contact about missing payments not posted to my account?
- What are the hours and location of Capital Region Water?
- There is damage to my basement from a sewer back up. How do I make a claim?
- Their is sewage leaking in front lawn, sewer backup or odor. How do I get this resolved?
- I have discolored water. What should I do?
- How do I set up an appointment for stopped meter, missing meter or new meter set?